Kasama Chocolate LTD (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, kasamachocolate.com, and when you purchase from us. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access or use our services.

1. Information We Collect

We may collect personal information from you when you:

• Visit our website
• Create an account or make a purchase
• Subscribe to our newsletter
• Contact us for customer support

The types of personal information we may collect include:

• Name
• Email address
• Shipping and billing address
• Payment information
• Phone number
• IP address

2. How We Use Your Information

We use the information we collect in the following ways:

• To process transactions and fulfill your orders
• To communicate with you about your orders or inquiries
• To send you promotional emails if you have opted in to our newsletter
• To improve our website and customer service
• To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, such as:

• Payment processors
• Shipping companies
• Website hosting partners

These third parties are required to keep your information confidential and use it only for the purposes we specify.

4. Cookies

We use cookies to improve your experience on our website. Cookies are small text files that a website stores on your device when you visit it. They help us understand how users interact with our site and allow us to improve our services. You can control the use of cookies through your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email

To exercise any of these rights, please contact us at info@kasamachocolate.com.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will indicate the effective date. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Kasama Chocolate LTD
Email: info@kasamachocolate.com
Phone: 236-455-2490
Address: 2-1244 Cartwright Street, Vancouver, BC, V6H 3R8, Canada.

Effective Date: October 9, 2024